WE ARE MAKING A FEW UPDATES

SATURDAY, OCTOBER 17, 2020 7:00 P.M. TO SUNDAY, OCTOBER 18, 2020 3:00 A.M. OUR ATMs AND DIGITAL BANKING SERVICES WILL BE TEMPORARILY UNAVAILABLE
 
Due to system maintenance upgrades, our ATMs and digital banking (app and online banking) will be temporarily unavailable during the evening/late hours on Saturday night.
 
We thank you for patience as we work through these upgrades and as always if you have any questions, please feel free to reach out to us by calling 800-569-4167 or emailing us at [email protected]

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CEO RETIREMENT ANNOUNCEMENT

Gary Elliott, President & CEO of Superior Choice Credit Union together with Mark Casper, Chairman of the Board announce the upcoming retirement of Mr. Elliott.  He will complete his service to the credit union in December this year.

Gary Elliott has been in financial institution management for the past 43 years having begun as a teller in a small-town agricultural bank in Central Illinois while attending college. He holds a B.S. degree in Business Administration from Illinois College in Jacksonville, IL, and is an alumnus of the Illinois Bankers School of Banking Carbondale, IL, and the Graduate School of Banking, UW Madison, WI.  Over the course of his career, Mr. Elliott earned the designation of Certified Public Accountant following a brief time of service in a public accounting firm where he spent time auditing banks and credit unions and as a tax professional.  Most of his 43 years were spent on the banking side of the industry with the final 19 years working for credit unions.

He came to Superior Choice Credit Union (F.K.A. Superior Community Credit Union) 15 years ago upon being selected as its President & Chief Executive Officer and has remained in that capacity since that time. When he arrived in 2005 the credit union had assets of $108 million, an employee group of 66, and three full-service branches. Today Superior Choice has $530 million in assets, employs 120 staff members, and operates 10 full-service branches. The credit union has prospered over his tenure and has earned the prestigious Crystal Performance Award from Raddon Financial Group for several years for its achievements.

Mr. Elliott and his wife have three sons and two grandchildren. He and his wife plan to relocate to Texas to be near his oldest son and family. For over twenty years Mr. Elliott has been an aviation enthusiast and aircraft owner. In retirement, he plans to spend more time exercising his pilot credentials for recreational use and for travel while also serving as near-by Grandpa.

The Board has engaged DDJ Myers, Ltd., a national credit union executive search firm to conduct a search for a new CEO.

Mark Casper said: “There has been a great deal of accomplishment over the years during Mr. Elliott’s oversight.  The Board and I wish to express our thanks to Mr. Elliott for his service to both the Credit Union and to the communities we serve.”

Gary Elliott said: “Ascending to the level of Chief Executive and leading a successful credit union was the accomplishment and highlight of my career. I wish to express my sincere gratitude to the Board for allowing me to serve in this capacity.”

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NOTICE: CONSOLIDATION OF BRANCHES STARTING SEPTEMBER 30, 2020

Effective September 30, 2020, we will be consolidating our Sheldon and Holcombe branch locations with our Bruce and Gilman branches.

It is with you, our valued member-owner in mind that we’ve made the decision we have. By consolidating branches, it will allow us to better serve our membership through enhanced staffing, tailored services, and lower operating costs, which in turn improves our ability to provide the best rates, products, and ultimately, returns for our membership.

We understand that visiting a branch near you can be an important part of our members’ lives. However, we want to assure you that we have a number of options available for you. With our recently upgraded systems, members have the opportunity to conduct most, if not all, of the same banking services online at superiorchoice.com. Members seeking services in person can also visit the following SCCU branches:

  • Bruce Branch: 719 N. Main Street, Bruce, WI 54819
  • Gilman Branch: 280 E. Main Street, Gilman, WI 54433
  • Mellen Branch: 117 S. Main Street, Mellen, WI 54546
  • Ashland Branch: 319 Ellis Avenue, Ashland, WI 54806
  • Tower Avenue Branch: 2817 Tower Avenue, Superior, WI 54880
  • Shoreline Branch: 2302 E. 2nd Street, Superior, WI 54880
  • Duluth Denfeld Branch: 4125 Grand Avenue, Duluth, MN 55807
  • Hermantown Branch: 4161 Haines Road, Hermantown, MN 55811

Additional ways you may also continue to receive service include:

The Superior Choice Credit Union board of directors and executive management team are committed to making decisions that will benefit the majority of our nearly 30,000 credit union member-owners. Thank you, again, for your understanding, support, and membership. We look forward to continuing to serve you – helping you achieve all of your financial aspirations.

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HELP SCCU STUFF THE BUS WITH SCHOOL SUPPLIES FOR SUPERIOR SCHOOL DISTRICT STUDENTS

Superior Choice Credit Union is once again teaming up with the Head of the Lakes United Way for their annual Stuff the Bus school supplies drive in Superior. From August 1-23, 2020, SCCU's Tower Avenue and Shoreline branches in Superior will serve as donation drop-off sites. Donate NEW school supplies so all students in Superior be ready for the new school year!

Items will be collected by the Head of the Lakes United Way and donated to schools throughout the Superior school district. Supplies are distributed to students by school staff. Most needed supplies:

  • NO. 2 pencils
  • Pocket folders
  • Wide-ruled notebooks
  • Markers
  • Pink Erasers
  • Scissors
  • Earbuds
  • Child-sized cloth masks
  • Reusable water bottles

Thank you for donating so that all students in Superior will be ready for the new school year!

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AUGUST 12-14 BACK-TO-SCHOOL BLOOD DRIVE

Superior Choice Credit Union is once again sponsoring the American Red Cross Back to School Blood Drive at the Miller Hill Mall. Sign up to donate blood on August 12 from 12:00 PM - 6:00 PM, or August 13 or 14 from 9:00 AM to 3:00 PM. All three days will take place in the Barnes and Noble commons area of the Miller Hill Mall. Go to www.redcrossblood.org to schedule your appointment. 

Presenting donors will be placed in a drawing for one of two $250 pre-paid debit cards sponsored by Superior Choice Credit Union.

Blood supplies are dangerously low. All blood types needed now. There is an emergency need for blood and platelet donors. Please give now to ensure blood is available for patients facing trauma and other life-threatening situations.

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STUFF THE BUS

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STUFF THE BUS

AUGUST 1 - 23, 2020

Superior Choice Credit Union is collecting school supplies for the Head of The Lakes United Way's Stuff The Bus School Supplies Drive. You may drop off donations of NEW school supplies at our Tower Avenue or Shoreline Branches in Superior, WI. All school supplies collected will be delivered directly to the school districts and distributed by school staff. 

Most needed supplies: Backpacks, Wide-ruled notebooks, markers, pocket folders, clipboards, scissors, and earbuds

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AUTO LOAN RATES AS LOW AS 2.49% APR1

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CAR SHOPPING IS FUN WITH AN AUTO LOAN RATE THIS LOW
 
Shop for your next vehicle with Superior Choice Credit Union and see how easy it is to find and finance it. Get your low-rate today! To see if you qualify, visit superiorchoice.com to fill out an online application for an auto loan with a rate as low as 2.49% APR1.
 
APR1  = Annual Percentage Rate. Up to 120% MSRP financing including taxes, licenses, warranties, and all other adds. The rate posted is current as of 07/06/20 and is subject to change. Rate posted is the lowest possible rate. Your rate may vary depending on vehicle age or type, past credit history, down payment, and approximate term. Loan subject to approval. Membership eligibility required. Federally insured by NCUA.
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WE ARE UPGRADING OUR DIGITAL BANKING

TUESDAY, JUNE 30, 2020 AT 5:00 A.M. OUR DIGITAL BANKING SERVICES WILL BE TEMPORARILY UNAVAILABLE (FOR ABOUT AN HOUR)

Due to system maintenance upgrades, our Digital Banking (app and online banking) will be unavailable for about an hour, beginning at 5:00 A.M. on Tuesday, June 30. We thank you for your patience as we work through these upgrades. As always if you have any questions, please feel free to reach out to us by calling 800-569-4167 or emailing us at [email protected]
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WE ARE RE-OPENING

MONDAY, JUNE 8, OUR BRANCH LOBBIES ARE RE-OPENING

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WELCOME BACK

From all of us at Superior Choice Credit Union, we would like to say thank you for sticking with us through these uncertain times. As an essential business, SCCU has remained open via our drive-ups and digital banking channels during the COVID-19 pandemic. Now, as non-essential businesses are starting to re-open their doors, SCCU is taking proper action to ensure the health and safety of our staff and members is a top priority.
 
DETAILS ON RE-OPENING OUR LOBBIES:
 
Starting June 8, 2020, our branch lobbies will be officially re-opening. Although appointments are still necessary to see a Financial Specialist, our teller lines will be open for all transactions.
 
First and foremost, for best social distancing practices, we strongly encourage you to utilize our digital banking services as much as possible. Click here to log in to online banking.Click here to sign up for online banking. Click here to open an account or apply for a loan. These services are great and allow you to fulfill your banking needs right from your home. These convenient and easy to use options include:
  • Checking balances and transactions
  • Transferring funds
  • Depositing checks
  • Re-ordering checks
  • Paying bills
  • Pay and get paid with Popmoney
 
Our drive-ups and ATMs will continue to stay OPEN and this is your next best option for completing transactions in a safe and distanced manner.
 
With our lobbies re-opening we want to make sure HEALTH AND SAFETY always come first. Here are some changes you may see in order to adhere to proper local and state guidelines:
  • Staff will be wearing masks and it is encouraged that members do as well
  • Plexiglass barriers at teller stations/in-person meeting offices
  • Hand sanitizing stations and more frequent cleaning of all surfaces according to the CDC's guidelines
  • Social distancing of six feet or more - markers will be placed on the floor at branches for teller lines
 
If you would like to schedule an appointment to see a Financial Specialist, please call our Contact Center at 800-569-4167 or email [email protected]
 
One thing to note. Also, beginning June 8, SCCU branches will go back to standard hours of operation.  Click here to view a full list of hours at all locations. At this time, our Holcombe and Sheldon branches will stay drive-up only, and the Tower Avenue branch lobby will stay temporarily closed on Saturday's (Financial Specialist appointments still available upon request).
 
Reminder: For the safety of our team and our members, it is recommended that you wear a mask or face covering at all times while visiting a branch. For members who are diagnosed with COVID-19 or are exhibiting symptoms, we are asking you to please refrain from visiting our branches.
 
We look forward to being able to serve you in our lobbies again (although a little differently) and giving you a warm welcome (from a distance). From all of us at SCCU we want to say THANK YOU for trusting us, and we look forward to seeing you, once again.
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PHASE ONE OF RE-OPENING

IN BRANCH APPOINTMENTS STARTING TUESDAY, JUNE 2

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WE ARE LOOKING FORWARD TO SEEING YOU

As non-essential businesses have started to re-open, SCCU staff are working diligently on a plan to re-open our lobbies in a safe manner. As we move forward, we want you to know that prioritizing the health and safety of our members is at the top of our list of priorities.
 
DETAILS ON PHASE ONE:
First and foremost, for best social distancing practices, we strongly encourage you to utilize our digital banking services as much as possible. Click here to log in to online banking. Click here to sign up for online banking. Click here to open and account or apply for a loan. These services are great for many tools such as:
  • Checking balances and transactions
  • Transferring funds
  • Depositing checks
  • Re-ordering checks
  • Paying bills
  • Pay and get paid with Popmoney
 
Our drive-thrus and ATMs will continue to stay OPEN and this is your next best option for completing transactions in a safe and distanced manner.
 
Starting Tuesday, June 2, we will begin to open our lobbies up for appointments only. Here are some changes you may see in order to keep our staff and members healthy and safe:
  • Members and staff are required to wear masks
  • Plexiglass barriers at teller stations/in-person meeting offices
  • Hand sanitizing stations and more frequent cleaning of all surfaces according to CDC's the guidelines
  • Social distancing of six feet or more
 
Members are welcome to schedule appointments for business that can only be conducted in person. Some examples of these services include:
  • Safety deposit access
  • Opening up a minor's account
  • Adding a joint owner to an account
  • Members with no access to our digital channels
 
One thing to note. Also starting Monday, June 1, due to COVID-19 our Tower Avenue branch will be temporarily changing its hours of operations:
  • Drive-up:
  • Monday - Friday: 7:30 A.M. to 7:00 P.M.
  • Saturday: 9:00 A.M. to 2:00 P.M.
  • Lobby appointments: 8:30 A.M. to 5:00 P.M.
 
If you would like to schedule an appointment with an SCCU team member, please call our Contact Center at 800-569-4167 or email [email protected] Reminder: For the safety of our team and our members, you will be asked to wear a mask or face covering at all times while visiting a branch. For members who are diagnosed with COVID-19 or are exhibiting symptoms, we are asking you to please refrain from visiting our branches to prevent infecting other members or staff.
 
As our phases of re-opening our lobbies begin, frequently check superiorchoice.com and our social media channels for the most up-to-date information.
 
We look forward to being able to serve you in our lobbies again (although a little differently) and giving you a warm welcome (from a distance). From all of us at SCCU we want to say THANK YOU for trusting us, and your continued patience during these uncertain times.
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COVID-19 UPDATE - LOBBIES ARE CURRENTLY STAYING TEMPORARILY CLOSED

OUR PRIMARY FOCUS IS TO KEEP OUR MEMBERS SAFE AND PROVIDE YOU WITH THE BEST SERVICE POSSIBLE

Many of you have probably heard about the Stay-At-Home orders coming to an end in both Wisconsin and Minnesota. As of right now, Superior Choice Credit Union is going to continue to keep lobbies temporarily closed and only provide drive-up services until further notice. We will notify members as soon as anything changes.

We strongly encourage you to manage your money quickly, easily, and securely right from home and use our digital banking services. Looking to apply for a loan? CLICK HERE and apply online today.

All of us here at SCCU want to say a huge THANK YOU for your continued loyalty, patience, and understanding as we monitor this ongoing situation. If you have any questions please reach out to us by calling 800-569-4167 or emailing [email protected]

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WE ARE MAKING A FEW UPDATES

SATURDAY MAY 16, 2020 7:00 P.M. TO SUNDAY MAY 17, 2020 1:00 A.M. OUR ATMs AND DIGITAL BANKING SERVICES WILL BE UNAVAILABLE
Due to system maintenance upgrades, our ATMs and digital banking (app and online banking) will be unavailable during the evening/late hours on Saturday night. We thank you for patience as we work through these upgrades and as always if you have any questions, please feel free to reach out to us by calling 800-569-4167 or emailing us at [email protected]
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WE ARE ENHANCING YOUR SECURITY

WE ARE ENHANCING YOUR SECURITY

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OUR PRIMARY FOCUS IS TO PROTECT OUR MEMBERS AND PROVIDE YOU WITH THE BEST SERVICE POSSIBLE

As part of our planned security upgrades, we are moving forward with implementing some new features to DNAWeb (online and mobile banking). These upgrades are designed to give added protection to your accounts. These features, specifically for updating email addresses and phone numbers, include a verification process that will require users to use a special code to authenticate the user before allowing the email address or phone number change to occur.
 
When you log into your online or mobile banking account and go to update your email address or phone number, you will be presented with a screen letting you know you need to enter an "OTP code" and prompted for where to send the code. You will be provided with options of email, phone call, or text in order to verify this code. You must use the phone number that is tied with your DNAWeb account to verify the code.
 
This added feature will help protect our members from fraud and we will be looking at other enhancements as they become available in the future.
 
If you have any questions please call us at 800-569-4167 or email us at [email protected]
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EVERYTHING YOU NEED TO KNOW ABOUT HOW TO SPOT PHISHING EMAILS

EVERYTHING YOU NEED TO KNOW ABOUT HOW TO SPOT PHISHING EMAILS

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WHAT EXACTLY IS PHISHING?

Phishing is a cybercrime in which an individual is contacted by email, telephone, or text message by someone claiming to be a legitimate institution to persuade an individual into providing sensitive data such as personal information, banking details, and passwords. The information can then be used and later result in identity theft and financial loss.

THE SIGNS TO LOOK FOR WITH PHISHING SCAMS

  • If it's too good to be true, it probably is! A lot of phishing emails will try and lure you in with emails similar to "You've won an (insert lavish prize). Click here to claim it!" The link you click on is likely dangerous and you should NEVER click on it. If you do, change your email password right away. 
  • "You need to act now!" Cybercriminals love to use the sense of urgency tactic and putting the pressure of time on you. If you receive an email telling you that you have X amount of minutes to change your account information, it's likely these are phishing emails and it's best to delete them. Legitimate institutions will give you ample time to change your account and it won't be done over email. If you're questioning it, always go directly to the source before clicking on any links.
  • Unexpected attachments – If you see an attachment in an email that you are unsure about, don't open it right away! The attachment could include ransomware or a virus. 
  • Pay close attention to the email address you receive emails from. If it looks unusual, DELETE IT RIGHT AWAY. 

WHAT TO DO IF A PHISHING EMAIL IS SUSPECTED

If you receive an email or text message that is suspicious, don't click on any links, open any attachments, or respond to the email. Delete it right away. Contact the company directly if you are questioning their legitimacy. Keep in mind, cybercriminals are trying to take advantage of you, they are trying to gain your trust. Being aware of the signs will help keep you away from phishing scams! If you ever have any questions about your accounts at Superior Choice Credit Union please feel free to give us a call at 800-569-4167 or shoot us an email to [email protected] 

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OUR HOURS OF OPERATION ARE TEMPORARILY CHANGING

OUR HOURS OF OPERATION ARE TEMPORARILY CHANGING

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As Superior Choice Credit Union continues to monitor the current COVID-19 pandemic, we will remain committed to the health and safety of our staff and members. We will continue to update members as changes arise. 

Here are some important updates for our members on temporary hours of operations starting MONDAY, MARCH 30, 2020:

TOWER AVENUE BRANCH
Monday - Friday: 8:30 a.m. to 5:30 p.m.
Saturday: 9:00 a.m. to 1:00 p.m.

SHORELINE BRANCH
Monday - Friday: 9:00 a.m. to 5:00 p.m.
Saturday: CLOSED

HERMANTOWN BRANCH
Monday - Friday: 10:00 a.m. to 6:00 p.m.
Saturday: CLOSED

DENFELD BRANCH
Monday - Friday: 9:00 a.m. to 5:00 p.m.
Saturday: 9:00 a.m. to 12:00 p.m.

ASHLAND BRANCH
Monday - Friday: 9:00 a.m. to 5:00 p.m.
Saturday: 9:00 a.m. to 12:00 p.m.

BRUCE BRANCH
Monday - Friday: 8:30 a.m. to 4:30 p.m.
Saturday: 8:30 a.m. to 12:00 p.m.

GILMAN BRANCH
Monday - Friday: 8:30 a.m. to 4:30 p.m.
Saturday: 8:30 a.m. to 12:00 p.m.

SHELDON BRANCH
Monday - Friday: 8:30 a.m. to 4:30 p.m.
Saturday: CLOSED

HOLCOMBE BRANCH
Monday - Friday: 8:30 a.m. to 4:30 p.m.
Saturday: CLOSED

ALL OTHER BRANCH HOURS WILL REMAIN THE SAME

Reminder: All lobby services remain temporarily CLOSED and our drive-up services are open. For a full update on the COVID-19 pandemic and how we are doing our part, please visit: https://www.superiorchoice.com/blog/covid-19-update


We would like to take a moment to say THANK YOU to our membership for their patience during this unprecedented time. We appreciate your understanding and cooperation in ensuring that our community is safe and healthy along with continuing to support your financial needs. If you have any questions or concerns, please do not hesitate to call us at 800-569-4167

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Secure Banking At Your Convenience

SECURE BANKING AT YOUR CONVENIENCE


 

 

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SIMPLE ACCESS. ANYTIME, ANYWHERE.


Manage your money quickly and easily, safely and securely. Superior Choice Credit Union offers an innovative digital platform equipped with multiple features that are great for allowing you to do all your banking needs right from the comfort of your own home or on-the-go in a safe and secure way. Join the 28,000 of SCCU digital bankers today!

SECURITY
FACE AND FINGERPRINT ID
Log in to the Superior Choice Credit Union app using your fingerprint or facial recognition for added security and a faster way to access your accounts.

ACCOUNT MONITORING
Account monitoring from our devoted fraud and protection team.

PASSWORD REQUIREMENTS
Specific password requirements that make your account safe and secure from fraud.

ACCOUNT LOCKOUT AFTER 4 FAILED ATTEMPTS AND AUTOMATIC LOCKOUT AFTER INACTIVITY
Contact 800-569-4167 to have your password reset.

PAY BILLS
BILL PAY
Control all your bills in one place. Enroll in Bill Pay and never miss a payment again, you can set up a one-time payment or recurring payments.

POPMONEY
Pay your friend for last night's dinner or request money from your neighbor for shoveling their driveway. POPMONEY allows you to pay and get paid right from your online banking account, safely and securely. Log in to your online banking account and click "payments" and "pay your bills" to access POPMONEY.

MANAGE YOUR ACCOUNTS
INSTANT TRANSFER
Complete transfers between your accounts in seconds.

EXTERNAL TRANSFERS
Transfer money to accounts outside of SCCU.

VIEW BALANCES/TRANSACTIONS
Always stay in the know with your account balances and recent transactions. Scroll through your previous and pending transactions to make sure there are no surprises.

OTHER FEATURES
ESTATEMENTS
Create an eco-friendlier banking experience and find access to your tax forms and up to 18 months of your statements. An easier way to keep track of your funds.

MOBILE DEPOSIT
Skip the lines at the branches and deposit your check with mobile deposit. It's as easy as snapping a picture with your smartphone or tablet. Download the SCCU mobile app to get started today!

ORDER CHECKS
Easily order checks right from your online banking or mobile app.


DOWNLOAD THE SCCU MOBILE APP TODAY!

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COVID-19 UPDATE

IMPORTANT COVID-19 UPDATE FROM SUPERIOR CHOICE CREDIT UNION
As we learn more and more about the COVID-19 Coronavirus, Superior Choice Credit Union continues to prioritize the health and safety our members and staff during this outbreak. Below you can read information regarding ways SCCU is taking appropriate action to monitor the situation along with ways we are here to help. 
 
LOBBY SERVICES REMAIN TEMPORARILY CLOSED.
As our communities continue to work together to slow the spread of COVID-19, our branch lobbies will remain temporarily closed and only provide drive-up services until further notice. 
 
For members who are diagnosed with COVID-19 or exhibit symptoms, we are asking you to please refrain from visiting our branches to prevent infecting other members or staff.
 
Are you looking to social distance yourself from the public? Spend more time on your couch? At this time, we strongly encourage you to manage your money 24/7 from home. It’s quick, it’s easy and it’s accessible right at your fingertips. These options are especially important if you are conducting non-essential business. You can do this in the following ways:
 
CLICK HERE TO LOGIN TO ONLINE BANKING TO:
  • Manage your accounts: View your balances, transfer money between your SCCU or external bank accounts, view transactions, make loan payments, and more.
  • Open deposit accounts: Click here to apply for and open additional deposit accounts in minutes when you are logged into online banking.
  • Apply for a loan online: Click here to apply anytime for a mortgage, auto, or other consumer loan, and we can process most loans electronically.
  • Deposit a Check: Download our mobile app at the Google Play store or on Apple itunes and take advantage of remote deposit to deposit a check on your phone.
CALL OUR CONTACT CENTER AT 800-569-4167 OR EMAIL [email protected] We are here to assist you in any way. Here are some tasks we can help with:
  • Account information: We have Member Consultants available to answer all your questions regarding balances, recent transactions, online banking help/setup, and payment history. You can also make transfers between your SCCU accounts over the phone. At this time there will be no transfer fees assessed.
  • Making a payment over the phone: You can use your debit card to make your loan payments over the phone. To help ease with the frustration of not being able to get to the branch, we will be waiving any fees associated with payments over the phone.
  • Apply for a loan: You can speak to a Financial Special and apply for a loan all right over the phone. We can send you documentation to sign electronically.
  • Debit cards: You can order a new debit card over the phone without coming in to sign paperwork. You may also call in to lower or raise your daily spending limits.
  • Automatic payments (ACH): You may want to set your payments to come out of your account automatically to avoid contact. Our Contact Center can help set you up with automatic payments. We do also offer one time ACH payments.
HERE ARE A FEW TIPS TO HELP YOU:
  • Mailing in a deposit or payment: Please remember to always note your account number and what account you would like the money placed.
  • Direct deposit: We are recommending our members to sign up for direct deposit. Our routing number is 291880916 and our contact center is available to help in any way.
  • ATMS: Our ATMs will remain fully functional during this time. Remember that SCCU does participate with CO-OP ATMs. This gives you access to nearly 30,000 ATMs from coast to coast. Click here to visit the Shared Branching website.
  • Request Cashback: (where allowed) you can request cash back via your debit card at point-of-sale.
WHAT IF I AM FACING FINANCIAL CHALLENGES AS A RESULT OF COVID-19?
We understand that COVID-19 (or life in general) may cause financial challenges. We’re here to help. Please contact us with any concerns so we can discuss ways to work through it together.
 
AVOIDING SCAMS
Protecting your private information is no joke and SCCU takes it very seriously. Unfortunately, some people at this time are taking advantage of the Coronavirus and trying to scam others. Be aware of the signs. Don’t click on suspicious links in emails and texts or provide personal information to a stranger over the phone. If you ever have any questions regarding scammers, call SCCU right away at 800-569-4167.
 
WE ARE HERE FOR YOU
SCCU's goal is to keep our members and employees safe, while maintaining as normal as possible operations. We are proud to continue serving our members even during these challenging times. We will continue to monitor local COVID-19 risk and may release further updates as the situation unfolds. We appreciate your understanding and cooperation in ensuring that our community is safe and healthy along with continuing to support your financial needs. If you have questions or concerns, please feel free to call us at 800-569-4167.
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Six Tips for Financial Wellness in the Coronavirus Era

A message from LSS Financial: 

With change and uncertainty around COVID-19, you may be feeling greater anxiety, worry and stress — especially around personal finances. Some of us are facing the possibility of reduced income with hours cutback at work. Parents are scrambling to find child care or cover shifts so they can stay home because their child’s school has closed. Many households are stocking up on food staples and supplies, creating a strain on budgets. And, there is turbulence in the stock market.

This is a perfect time for you to take a good look at your personal finances and put plans in place for the weeks and months ahead. In times of uncertainty, there are important steps you can take to decrease financial stress.

Review your budget.

  • If you are concerned about a decrease in income, review your budget and cut down on any expenses that you can.
  • Ask yourself: Are there items in your budget that could be cut temporarily?
  • Avoid overbuying or stockpiling too many supplies, such as toilet paper and sanitizer.

Pay priority expenses.

  • Pay your housing expenses first. That includes rent/mortgage and utilities. If you’re concerned about the ability to make your mortgage payment, contact LSS Financial Counseling, which offers free housing counseling over the phone.

Take care of your mental and physical health.

  • Food is a priority expense. Also, maintain your health care and insurance premiums.
  • Focus on what you can control, including basics such as exercise, good sleep and nutrition.

Have a plan for managing your debt.

  • Debts for credit cards, car loans and student loans have different priorities and options for helping you though times of uncertainty. Create a plan for addressing them.
  • Contact lenders on your car loan, credit cards or student loans, and let them know if you are having difficulty making payments. See if they have any hardship programs.
  • Contact LSS Financial Counseling, which specializes in these areas and can help you determine action for helping to manage your debt — at no cost to you and from the comfort of your own home.

Stay up to date on changing situations and resources available to you.

  • Many states are looking at expanding unemployment benefits for those impacted by work stoppage, such as hourly employees at schools. · Nationwide, check out United Way by calling 211 or visit www.211.org. This referral center will help you find support in your community for food, energy assistance, health care and many other essential needs.

Don’t stop saving.

  • Seventy percent of Americans don’t have $1,000 saved. Make this a priority. This will decrease financial stress and uncertainty.
  • Stock market fluctuations are inevitable. Keep investing as you can.
  • If your employer has a retirement savings match, make sure you are doing at least the minimum to get the match.

We at LSS Financial Counseling have been guiding individuals and families for more than 30 years as they take control of their finances.

Superior Choice Credit Union partners with LSS Financial Counseling to provide members with a trusted Financial Choice benefit. This benefit offers up to six free appointments each calendar year to you and your immediate family members.

For additional resources to help you face these times of financial uncertainty, or for information about scheduling an appointment, go to https://www.lssmn.org/financialcounseling/sccu or call 800.528.2926 and mention you are a SCCU member.

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2020 Annual Meeting

Due to the COVID-19 pandemic, Superior Choice Credit Union will host our first-ever virtual Annual Meeting on Tuesday, June 30, 2020, at 7:00 PM (CDT).

Please join the meeting from your computer, tablet or smartphone from this link: https://www.gotomeet.me/SccuBoard/sccu-annual-meeting

You can also dial in using your phone by calling: United States: +1 (224) 501-3412 with the access code 439-008-661

New to GoToMeeting? Get the app now and be ready when your meeting starts!
https://global.gotomeeting.com/install/439008661

CLICK HERE TO VIEW OUR MOST CURRENT ANNUAL REPORT

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Lobby Service Is Temporarily Closed

Superior Choice Credit Union is committed to protecting our members and staff during the COVID-19 outbreak. Here's what we're doing to ensure health and safety in our community and help you manage your money:
 
LOBBY SERVICE IS TEMPORARILY CLOSED.
 
As our communities continue to work together to slow the spread of COVID-19, we are temporarily closing our branch lobbies and only providing drive-up services until further notice. 
 
While our branch lobbies are closed, please keep in mind:
 
  • We are adding an option for drive-ups to be accessed on bicycle or on foot.
  • Wait times in the drive-up may be longer than normal. Please be patient as we work with you to provide service in a timely manner.
  • Please avoid bringing in coins. Our drive-ups will not be able to process coin deposits or cash conversions.  

 FAQs:

What precautions are we taking for member and staff health and safety?
Hand sanitizers, disinfectants, and other items will be available to staff. You will notice staff frequently cleaning touched items such as keyboards, computers, and drive up tubes as we heighten our cleaning and disinfecting protocols for everyone’s safety.
 
What if I had a scheduled visit at my branch?
Our branch staff will be calling you to make alternative plans as needed. We are here to make sure your banking needs remain met!
 
What if I need to sign a loan or account documents?
Our staff will work with you to get all documents signed securely using our e-signature technologies. Depending on the documentation, we may also be able to send it through the drive-up to you.
 
What if I am facing financial challenges as a result of COVID-19?
We understand that COVID-19 may cause financial challenges. We’re here to help.
Please contact us  with any concerns so we can discuss ways to work through it together.
If you have questions, please don't hesitate to call us at 800-569-4167.
 
What if I need access to my safety deposit box?
Appointments can be made as necessary for emergency purposes. Please reach out to 800-569-4167 if you have any questions.
 
We encourage you to manage your money 24/7 from home using the following methods:
 
Login to Online and Mobile Banking to:
  • Manage Your Accounts: You can transfer money between your SCCU or external bank accounts, view transactions, make mobile deposits, make loan payments, and more.
  • Open Deposit Accounts: You can apply for and open additional deposit accounts in minutes when you are logged into online and mobile banking.
  • Apply for a Loan Online: You can apply anytime for a mortgage, auto, or other consumer loan, and we can process most loans electronically.


Annual Meeting Notice:
The Superior Choice Credit Union Annual Meeting, which was scheduled to take place on April 16, 2020, has been postponed and we will be looking at alternative dates and/or methods of delivery.

 
We are here for you
Your health and safety are our top priority. We are paying close attention and monitoring the situation and will make changes as needed. Please frequently check our website at www.superiorchoice.com for any updates or call 800-569-4167 for questions!
 
As always, thank you for your patience!
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