Superior Choice Credit Union has seen a recent uptick in fraudulent credit and debit card activity. We believe that this activity is stemming from scam phishing phone calls in which members are being coerced into divulging sensitive private financial information such as a debit card pin, CVV number, account number, or other information.
REMINDER: Superior Choice Credit Union would never call our members just to request or verify sensitive personal or financial information. If you receive a call from someone who claims to be with the credit union and they are requesting your social security number, account number, pin, CVV number (three-digit number on the back of your credit or debit card), card expiration date, address, or other personal information, do not disclose any sensitive private information to the caller and hang up the phone.
Scammers can be sophisticated, and by your phone’s caller ID it may seem that you are actually receiving a phone call from Superior Choice Credit Union’s phone number. Again, SCCU does not call members requesting a pin, CVV code, or other sensitive data.
A great approach when someone calls and claims to be from a business or financial institution and is requesting personal information from you is to tell the caller that you need to call them back. Then, look up the business/financial institution’s official phone number and call back.
It is important to note that member data was NOT compromised from Superior Choice Credit Union. It is likely that member information was compromised in relation to a place where they made a purchase, whether in-person or online.
If you have questions about your account, call Superior Choice Credit Union directly at 1-800-569-4167 or stop by one of our branches.