COVID-19 UPDATE - LOBBIES ARE CURRENTLY STAYING TEMPORARILY CLOSED

OUR PRIMARY FOCUS IS TO KEEP OUR MEMBERS SAFE AND PROVIDE YOU WITH THE BEST SERVICE POSSIBLE

Many of you have probably heard about the Stay-At-Home orders coming to an end in both Wisconsin and Minnesota. As of right now, Superior Choice Credit Union is going to continue to keep lobbies temporarily closed and only provide drive-up services until further notice. We will notify members as soon as anything changes.

We strongly encourage you to manage your money quickly, easily, and securely right from home and use our digital banking services. Looking to apply for a loan? CLICK HERE and apply online today.

All of us here at SCCU want to say a huge THANK YOU for your continued loyalty, patience, and understanding as we monitor this ongoing situation. If you have any questions please reach out to us by calling 800-569-4167 or emailing [email protected]

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WE ARE MAKING A FEW UPDATES

SATURDAY MAY 16, 2020 7:00 P.M. TO SUNDAY MAY 17, 2020 1:00 A.M. OUR ATMs AND DIGITAL BANKING SERVICES WILL BE UNAVAILABLE
Due to system maintenance upgrades, our ATMs and digital banking (app and online banking) will be unavailable during the evening/late hours on Saturday night. We thank you for patience as we work through these upgrades and as always if you have any questions, please feel free to reach out to us by calling 800-569-4167 or emailing us at [email protected]
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WE ARE ENHANCING YOUR SECURITY

WE ARE ENHANCING YOUR SECURITY

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OUR PRIMARY FOCUS IS TO PROTECT OUR MEMBERS AND PROVIDE YOU WITH THE BEST SERVICE POSSIBLE

As part of our planned security upgrades, we are moving forward with implementing some new features to DNAWeb (online and mobile banking). These upgrades are designed to give added protection to your accounts. These features, specifically for updating email addresses and phone numbers, include a verification process that will require users to use a special code to authenticate the user before allowing the email address or phone number change to occur.
 
When you log into your online or mobile banking account and go to update your email address or phone number, you will be presented with a screen letting you know you need to enter an "OTP code" and prompted for where to send the code. You will be provided with options of email, phone call, or text in order to verify this code. You must use the phone number that is tied with your DNAWeb account to verify the code.
 
This added feature will help protect our members from fraud and we will be looking at other enhancements as they become available in the future.
 
If you have any questions please call us at 800-569-4167 or email us at [email protected]
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EVERYTHING YOU NEED TO KNOW ABOUT HOW TO SPOT PHISHING EMAILS

EVERYTHING YOU NEED TO KNOW ABOUT HOW TO SPOT PHISHING EMAILS

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WHAT EXACTLY IS PHISHING?

Phishing is a cybercrime in which an individual is contacted by email, telephone, or text message by someone claiming to be a legitimate institution to persuade an individual into providing sensitive data such as personal information, banking details, and passwords. The information can then be used and later result in identity theft and financial loss.

THE SIGNS TO LOOK FOR WITH PHISHING SCAMS

  • If it's too good to be true, it probably is! A lot of phishing emails will try and lure you in with emails similar to "You've won an (insert lavish prize). Click here to claim it!" The link you click on is likely dangerous and you should NEVER click on it. If you do, change your email password right away. 
  • "You need to act now!" Cybercriminals love to use the sense of urgency tactic and putting the pressure of time on you. If you receive an email telling you that you have X amount of minutes to change your account information, it's likely these are phishing emails and it's best to delete them. Legitimate institutions will give you ample time to change your account and it won't be done over email. If you're questioning it, always go directly to the source before clicking on any links.
  • Unexpected attachments – If you see an attachment in an email that you are unsure about, don't open it right away! The attachment could include ransomware or a virus. 
  • Pay close attention to the email address you receive emails from. If it looks unusual, DELETE IT RIGHT AWAY. 

WHAT TO DO IF A PHISHING EMAIL IS SUSPECTED

If you receive an email or text message that is suspicious, don't click on any links, open any attachments, or respond to the email. Delete it right away. Contact the company directly if you are questioning their legitimacy. Keep in mind, cybercriminals are trying to take advantage of you, they are trying to gain your trust. Being aware of the signs will help keep you away from phishing scams! If you ever have any questions about your accounts at Superior Choice Credit Union please feel free to give us a call at 800-569-4167 or shoot us an email to [email protected] 

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OUR HOURS OF OPERATION ARE TEMPORARILY CHANGING

OUR HOURS OF OPERATION ARE TEMPORARILY CHANGING

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As Superior Choice Credit Union continues to monitor the current COVID-19 pandemic, we will remain committed to the health and safety of our staff and members. We will continue to update members as changes arise. 

Here are some important updates for our members on temporary hours of operations starting MONDAY, MARCH 30, 2020:

TOWER AVENUE BRANCH
Monday - Friday: 8:30 a.m. to 5:30 p.m.
Saturday: 9:00 a.m. to 1:00 p.m.

SHORELINE BRANCH
Monday - Friday: 9:00 a.m. to 5:00 p.m.
Saturday: CLOSED

HERMANTOWN BRANCH
Monday - Friday: 10:00 a.m. to 6:00 p.m.
Saturday: CLOSED

DENFELD BRANCH
Monday - Friday: 9:00 a.m. to 5:00 p.m.
Saturday: 9:00 a.m. to 12:00 p.m.

ASHLAND BRANCH
Monday - Friday: 9:00 a.m. to 5:00 p.m.
Saturday: 9:00 a.m. to 12:00 p.m.

BRUCE BRANCH
Monday - Friday: 8:30 a.m. to 4:30 p.m.
Saturday: 8:30 a.m. to 12:00 p.m.

GILMAN BRANCH
Monday - Friday: 8:30 a.m. to 4:30 p.m.
Saturday: 8:30 a.m. to 12:00 p.m.

SHELDON BRANCH
Monday - Friday: 8:30 a.m. to 4:30 p.m.
Saturday: CLOSED

HOLCOMBE BRANCH
Monday - Friday: 8:30 a.m. to 4:30 p.m.
Saturday: CLOSED

ALL OTHER BRANCH HOURS WILL REMAIN THE SAME

Reminder: All lobby services remain temporarily CLOSED and our drive-up services are open. For a full update on the COVID-19 pandemic and how we are doing our part, please visit: https://www.superiorchoice.com/blog/covid-19-update


We would like to take a moment to say THANK YOU to our membership for their patience during this unprecedented time. We appreciate your understanding and cooperation in ensuring that our community is safe and healthy along with continuing to support your financial needs. If you have any questions or concerns, please do not hesitate to call us at 800-569-4167

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Secure Banking At Your Convenience

SECURE BANKING AT YOUR CONVENIENCE


 

 

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SIMPLE ACCESS. ANYTIME, ANYWHERE.


Manage your money quickly and easily, safely and securely. Superior Choice Credit Union offers an innovative digital platform equipped with multiple features that are great for allowing you to do all your banking needs right from the comfort of your own home or on-the-go in a safe and secure way. Join the 28,000 of SCCU digital bankers today!

SECURITY
FACE AND FINGERPRINT ID
Log in to the Superior Choice Credit Union app using your fingerprint or facial recognition for added security and a faster way to access your accounts.

ACCOUNT MONITORING
Account monitoring from our devoted fraud and protection team.

PASSWORD REQUIREMENTS
Specific password requirements that make your account safe and secure from fraud.

ACCOUNT LOCKOUT AFTER 4 FAILED ATTEMPTS AND AUTOMATIC LOCKOUT AFTER INACTIVITY
Contact 800-569-4167 to have your password reset.

PAY BILLS
BILL PAY
Control all your bills in one place. Enroll in Bill Pay and never miss a payment again, you can set up a one-time payment or recurring payments.

POPMONEY
Pay your friend for last night's dinner or request money from your neighbor for shoveling their driveway. POPMONEY allows you to pay and get paid right from your online banking account, safely and securely. Log in to your online banking account and click "payments" and "pay your bills" to access POPMONEY.

MANAGE YOUR ACCOUNTS
INSTANT TRANSFER
Complete transfers between your accounts in seconds.

EXTERNAL TRANSFERS
Transfer money to accounts outside of SCCU.

VIEW BALANCES/TRANSACTIONS
Always stay in the know with your account balances and recent transactions. Scroll through your previous and pending transactions to make sure there are no surprises.

OTHER FEATURES
ESTATEMENTS
Create an eco-friendlier banking experience and find access to your tax forms and up to 18 months of your statements. An easier way to keep track of your funds.

MOBILE DEPOSIT
Skip the lines at the branches and deposit your check with mobile deposit. It's as easy as snapping a picture with your smartphone or tablet. Download the SCCU mobile app to get started today!

ORDER CHECKS
Easily order checks right from your online banking or mobile app.


DOWNLOAD THE SCCU MOBILE APP TODAY!

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COVID-19 UPDATE

IMPORTANT COVID-19 UPDATE FROM SUPERIOR CHOICE CREDIT UNION
As we learn more and more about the COVID-19 Coronavirus, Superior Choice Credit Union continues to prioritize the health and safety our members and staff during this outbreak. Below you can read information regarding ways SCCU is taking appropriate action to monitor the situation along with ways we are here to help. 
 
LOBBY SERVICES REMAIN TEMPORARILY CLOSED.
As our communities continue to work together to slow the spread of COVID-19, our branch lobbies will remain temporarily closed and only provide drive-up services until further notice. 
 
For members who are diagnosed with COVID-19 or exhibit symptoms, we are asking you to please refrain from visiting our branches to prevent infecting other members or staff.
 
Are you looking to social distance yourself from the public? Spend more time on your couch? At this time, we strongly encourage you to manage your money 24/7 from home. It’s quick, it’s easy and it’s accessible right at your fingertips. These options are especially important if you are conducting non-essential business. You can do this in the following ways:
 
CLICK HERE TO LOGIN TO ONLINE BANKING TO:
  • Manage your accounts: View your balances, transfer money between your SCCU or external bank accounts, view transactions, make loan payments, and more.
  • Open deposit accounts: Click here to apply for and open additional deposit accounts in minutes when you are logged into online banking.
  • Apply for a loan online: Click here to apply anytime for a mortgage, auto, or other consumer loan, and we can process most loans electronically.
  • Deposit a Check: Download our mobile app at the Google Play store or on Apple itunes and take advantage of remote deposit to deposit a check on your phone.
CALL OUR CONTACT CENTER AT 800-569-4167 OR EMAIL [email protected] We are here to assist you in any way. Here are some tasks we can help with:
  • Account information: We have Member Consultants available to answer all your questions regarding balances, recent transactions, online banking help/setup, and payment history. You can also make transfers between your SCCU accounts over the phone. At this time there will be no transfer fees assessed.
  • Making a payment over the phone: You can use your debit card to make your loan payments over the phone. To help ease with the frustration of not being able to get to the branch, we will be waiving any fees associated with payments over the phone.
  • Apply for a loan: You can speak to a Financial Special and apply for a loan all right over the phone. We can send you documentation to sign electronically.
  • Debit cards: You can order a new debit card over the phone without coming in to sign paperwork. You may also call in to lower or raise your daily spending limits.
  • Automatic payments (ACH): You may want to set your payments to come out of your account automatically to avoid contact. Our Contact Center can help set you up with automatic payments. We do also offer one time ACH payments.
HERE ARE A FEW TIPS TO HELP YOU:
  • Mailing in a deposit or payment: Please remember to always note your account number and what account you would like the money placed.
  • Direct deposit: We are recommending our members to sign up for direct deposit. Our routing number is 291880916 and our contact center is available to help in any way.
  • ATMS: Our ATMs will remain fully functional during this time. Remember that SCCU does participate with CO-OP ATMs. This gives you access to nearly 30,000 ATMs from coast to coast. Click here to visit the Shared Branching website.
  • Request Cashback: (where allowed) you can request cash back via your debit card at point-of-sale.
WHAT IF I AM FACING FINANCIAL CHALLENGES AS A RESULT OF COVID-19?
We understand that COVID-19 (or life in general) may cause financial challenges. We’re here to help. Please contact us with any concerns so we can discuss ways to work through it together.
 
AVOIDING SCAMS
Protecting your private information is no joke and SCCU takes it very seriously. Unfortunately, some people at this time are taking advantage of the Coronavirus and trying to scam others. Be aware of the signs. Don’t click on suspicious links in emails and texts or provide personal information to a stranger over the phone. If you ever have any questions regarding scammers, call SCCU right away at 800-569-4167.
 
WE ARE HERE FOR YOU
SCCU's goal is to keep our members and employees safe, while maintaining as normal as possible operations. We are proud to continue serving our members even during these challenging times. We will continue to monitor local COVID-19 risk and may release further updates as the situation unfolds. We appreciate your understanding and cooperation in ensuring that our community is safe and healthy along with continuing to support your financial needs. If you have questions or concerns, please feel free to call us at 800-569-4167.
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Six Tips for Financial Wellness in the Coronavirus Era

A message from LSS Financial: 

With change and uncertainty around COVID-19, you may be feeling greater anxiety, worry and stress — especially around personal finances. Some of us are facing the possibility of reduced income with hours cutback at work. Parents are scrambling to find child care or cover shifts so they can stay home because their child’s school has closed. Many households are stocking up on food staples and supplies, creating a strain on budgets. And, there is turbulence in the stock market.

This is a perfect time for you to take a good look at your personal finances and put plans in place for the weeks and months ahead. In times of uncertainty, there are important steps you can take to decrease financial stress.

Review your budget.

  • If you are concerned about a decrease in income, review your budget and cut down on any expenses that you can.
  • Ask yourself: Are there items in your budget that could be cut temporarily?
  • Avoid overbuying or stockpiling too many supplies, such as toilet paper and sanitizer.

Pay priority expenses.

  • Pay your housing expenses first. That includes rent/mortgage and utilities. If you’re concerned about the ability to make your mortgage payment, contact LSS Financial Counseling, which offers free housing counseling over the phone.

Take care of your mental and physical health.

  • Food is a priority expense. Also, maintain your health care and insurance premiums.
  • Focus on what you can control, including basics such as exercise, good sleep and nutrition.

Have a plan for managing your debt.

  • Debts for credit cards, car loans and student loans have different priorities and options for helping you though times of uncertainty. Create a plan for addressing them.
  • Contact lenders on your car loan, credit cards or student loans, and let them know if you are having difficulty making payments. See if they have any hardship programs.
  • Contact LSS Financial Counseling, which specializes in these areas and can help you determine action for helping to manage your debt — at no cost to you and from the comfort of your own home.

Stay up to date on changing situations and resources available to you.

  • Many states are looking at expanding unemployment benefits for those impacted by work stoppage, such as hourly employees at schools. · Nationwide, check out United Way by calling 211 or visit www.211.org. This referral center will help you find support in your community for food, energy assistance, health care and many other essential needs.

Don’t stop saving.

  • Seventy percent of Americans don’t have $1,000 saved. Make this a priority. This will decrease financial stress and uncertainty.
  • Stock market fluctuations are inevitable. Keep investing as you can.
  • If your employer has a retirement savings match, make sure you are doing at least the minimum to get the match.

We at LSS Financial Counseling have been guiding individuals and families for more than 30 years as they take control of their finances.

Superior Choice Credit Union partners with LSS Financial Counseling to provide members with a trusted Financial Choice benefit. This benefit offers up to six free appointments each calendar year to you and your immediate family members.

For additional resources to help you face these times of financial uncertainty, or for information about scheduling an appointment, go to https://www.lssmn.org/financialcounseling/sccu or call 800.528.2926 and mention you are a SCCU member.

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2020 Annual Meeting

Due to the COVID-19 pandemic, Superior Choice Credit Union will host our first-ever virtual Annual Meeting on Tuesday, June 30, 2020, at 7:00 PM (CDT).

Please join the meeting from your computer, tablet or smartphone from this link: https://www.gotomeet.me/SccuBoard/sccu-annual-meeting

You can also dial in using your phone by calling: United States: +1 (224) 501-3412 with the access code 439-008-661

New to GoToMeeting? Get the app now and be ready when your meeting starts!
https://global.gotomeeting.com/install/439008661

CLICK HERE TO VIEW OUR MOST CURRENT ANNUAL REPORT

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Lobby Service Is Temporarily Closed

Superior Choice Credit Union is committed to protecting our members and staff during the COVID-19 outbreak. Here's what we're doing to ensure health and safety in our community and help you manage your money:
 
LOBBY SERVICE IS TEMPORARILY CLOSED.
 
As our communities continue to work together to slow the spread of COVID-19, we are temporarily closing our branch lobbies and only providing drive-up services until further notice. 
 
While our branch lobbies are closed, please keep in mind:
 
  • We are adding an option for drive-ups to be accessed on bicycle or on foot.
  • Wait times in the drive-up may be longer than normal. Please be patient as we work with you to provide service in a timely manner.
  • Please avoid bringing in coins. Our drive-ups will not be able to process coin deposits or cash conversions.  

 FAQs:

What precautions are we taking for member and staff health and safety?
Hand sanitizers, disinfectants, and other items will be available to staff. You will notice staff frequently cleaning touched items such as keyboards, computers, and drive up tubes as we heighten our cleaning and disinfecting protocols for everyone’s safety.
 
What if I had a scheduled visit at my branch?
Our branch staff will be calling you to make alternative plans as needed. We are here to make sure your banking needs remain met!
 
What if I need to sign a loan or account documents?
Our staff will work with you to get all documents signed securely using our e-signature technologies. Depending on the documentation, we may also be able to send it through the drive-up to you.
 
What if I am facing financial challenges as a result of COVID-19?
We understand that COVID-19 may cause financial challenges. We’re here to help.
Please contact us  with any concerns so we can discuss ways to work through it together.
If you have questions, please don't hesitate to call us at 800-569-4167.
 
What if I need access to my safety deposit box?
Appointments can be made as necessary for emergency purposes. Please reach out to 800-569-4167 if you have any questions.
 
We encourage you to manage your money 24/7 from home using the following methods:
 
Login to Online and Mobile Banking to:
  • Manage Your Accounts: You can transfer money between your SCCU or external bank accounts, view transactions, make mobile deposits, make loan payments, and more.
  • Open Deposit Accounts: You can apply for and open additional deposit accounts in minutes when you are logged into online and mobile banking.
  • Apply for a Loan Online: You can apply anytime for a mortgage, auto, or other consumer loan, and we can process most loans electronically.


Annual Meeting Notice:
The Superior Choice Credit Union Annual Meeting, which was scheduled to take place on April 16, 2020, has been postponed and we will be looking at alternative dates and/or methods of delivery.

 
We are here for you
Your health and safety are our top priority. We are paying close attention and monitoring the situation and will make changes as needed. Please frequently check our website at www.superiorchoice.com for any updates or call 800-569-4167 for questions!
 
As always, thank you for your patience!
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COVID-19 And Our Commitment To You

Superior Choice Credit Union is committed to the health and safety of our employees and credit union members during the continually changing COVID-19 pandemic.

Superior Choice Credit Union is monitoring local and national reports and we are adhering to guidance provided by the Centers for Disease Control (CDC), World Health Organization (WHO), and the local health authorities.

To ensure the health and safety of our staff and credit union members, we are taking precautions in the following ways:

  • Hand sanitizers, disinfectants, and other items will be available to staff and members at all SCCU locations. You may notice staff members frequently cleaning commonly touched items such as doorknobs, keyboards, computers, etc. We are heightening our cleaning and disinfecting protocols.
  • We are asking staff to limit non-essential travel, especially to areas where COVID-19 is prevalent. Those who are exhibiting symptoms or test positive for COVID-19 will be asked to self-quarantine to minimize risk to other staff members and our membership. Our employee policies are being updated to ensure employees feel supported and encouraged to stay home when feeling ill to prevent the spread of illness.
  • Members who are diagnosed with COVID-19 or exhibit symptoms are asked to please refrain from visiting our branches to prevent infecting other members or our staff.
  • If possible, we recommend that you utilize online banking, mobile app, or our Member Contact Center as your primary channels to conduct business.

If you need to:

  • Check your balance
    • Online Banking and Bill Pay at www.superiorchoice.com
    • Mobile App
    • Contact our Member Contact Center at 1-800-569-4167
    • Email [email protected]
  • Deposit a check
    • Mobile Deposit via Mobile App
    • Mail
    • Night Drop available at all branches
  • Send a check
    • If enrolled, you can use Bill Pay to send a check to any business or person within the United States – for free
  • Withdraw Cash
    • Use your ATM/Debit card at an ATM
    • Request cash-back (where allowed) with your Debit Card at point-of-sale
  • In extraordinary circumstances due to staff availability and illness, we may have to close branches temporarily. SCCU has a detailed business continuity plan in place so that we may continue to assist our members and operate the credit union, though branch lobby/drive thru access may be interrupted intermittently. Branch closures would be communicated at www.superiorchoice.com and on our 1-800-569-4167 service phone line.

SCCU continues to monitor local COVID-19 risk and may release further updates as the situation unfolds. We appreciate your understanding and cooperation in ensuring that our community is safe and healthy.

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LOCAL FINANCIAL ADVISOR RECOGNIZED FOR LEADERSHIP AMONG PEERS

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Wendy Otterness, a financial advisor with SCCU Retirement and Financial Advisors located at Superior Choice Credit Union has been named a “Woman of Distinction” - a recognition which honors female financial advisors for their superior performance and extraordinary efforts in promoting financial security.

The Woman of Distinction recognition is presented by CUNA Brokerage Services, Inc. (CBSI) to top female advisors across the broker-dealer operation. Candidates are nominated by industry peers and selections are based on criteria including annual performance metrics and quality of service to clients.

For being recognized as a Woman of Distinction, Otterness will participate in a national mentoring program where she will have the opportunity to mentor and develop resources for female advisors who are new to the industry.

Otterness is a registered representative of CBSI – the leading broker-dealer serving the credit union marketplace – which partners with credit unions to operate programs dedicated to bringing members quality, personalized financial products and services. Services include retirement planning, financial management, insurance and wealth management.

For a no-cost, no-obligation consultation with SCCU Retirement and Financial Advisors, visit https://www.superiorchoice.com/wealth-management or call 715-398-8917.

Representatives are registered, securities sold, advisory services offered through CUNA Brokerage Services, Inc. (CBSI), member FINRA/SIPC, a registered broker/dealer and investment advisor, which is not an affiliate of the credit union.  CBSI is under contract with the financial institution to make securities available to members.  Not NCUA/NCUSIF/FDIC insured, May Lose Value, No Financial Institution Guarantee.  Not a deposit of any financial institution.

© CUNA Mutual Group, 2019
CBSI-2420171.1-0219-0321

 

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Member support fee reminder

Reminder: As disclosed in our fee schedule, Superior Choice Credit Union reserves the right to implement a $3.00 per monthly statement cycle fee whenever the aggregate average account balance is less than $300 in any statement cycle. Minor accounts are excluded.

Please see https://www.superiorchoice.com/fees for our complete fee schedule.

This fee statement is current as of blog publishing time 2/13/2020.

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Our new online and mobile banking services are now available!

Thank you for your patience while we worked to implement our new online and mobile banking services. We're pleased to announce that our new services are up and running! Please read below for important information about logging in to the new system.

  • First-time login: Use your current online banking username to log in to our new online banking site. Your initial password will be the last four digits of your Social Security number or EIN for business accounts. You'll be asked to set a new, permanent password.
  • Mobile app: You will need to delete the old mobile app and install the new app. Click here for links to our new mobile app. You will not be able to log in to the mobile app until you have logged in to online banking and set up your permanent password.
  • Please ensure you are trying to access online banking via the correct link. Our new online banking system is found by visiting www.superiorchoice.com and logging in via our home page or by clicking the "online banking" menu item. Do not use a bookmarked version of our former online banking systems. This is the direct link to our online banking service: https://secure-superiorchoice.com/SignOn/Logon
  • It may take some time for historical data (such as prior statements) to load. Your historical transactions, check images, and statements will continue to load throughout the coming days.
  • Remember: If you were using It's Me 247 online bill pay services, you will need to re-enroll in online bill pay and enter your payees and payments.
  • Enhanced external Account-to-Account transfer capabilities are still begin programmed for our new online and mobile banking services. We will update members when this feature becomes available. In the meantime, if you want to transfer money between your accounts at SCCU and another financial institution, you may initiate the transfer from your non-SCCU account.
  • If your username was more than 15 characters long or contained special characters, it was not able to be converted to our new system. You will have to establish a new online banking username.

Click here to learn more about our technology upgrades.

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Online banking unavailable Dec. 6-9, 2019

Online banking is unavailable starting Friday, December 6, 2019 at approximately 4 p.m. CST as we are upgrading our technology systems. Our new online banking services will be available on or after Monday, December 9, 2019. For important information, please visit www.superiorchoice.com/conversion or consult the core conversion and technology upgrades guide that was mailed to SCCU members.

Thank you for your patience. A new online banking experience is coming soon!

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ATM Maintenance Schedule

Several of our ATMs are scheduled to receive maintenance in December. Please see below for a branch-by-branch schedule. ATM services will be unavailable while the machines receive maintenance. To make fee-free cash withdrawals while our ATMs are being serviced, please stop in the lobby, visit the drive thru, or utilize a Co-op Network ATM. Click here to locate a Co-op Network ATM near you.

Thank you for your patience while we upgrade our ATM services.

ATM Maintenance Schedule:

  • 12/4/2019: Tower Avenue Branch
  • 12/5/2019: Bruce Branch
  • 12/5/2019: Gilman Branch
  • 12/5/2019: Holcombe Branch
  • 12/9/2019: Shoreline Branch
  • 12/11/2019: Hermantown Branch
  • 12/17/2019: Ashland Branch
  • 12/19/2019: Denfeld Branch
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SCCU Holiday Hours 2019-2020

All branches and offices of Superior Choice Credit Union will be closed in observance of the following holidays:

  • Thanksgiving - Closed for the day on Thursday, November 28, 2019
  • Christmas Eve - Closing at 1 p.m. on Tuesday, December 24, 2019
  • Christmas Day - Closed for the day on Wednesday, December 25, 2019
  • New Year's Eve - Closing at 3 p.m. on Tuesday, December 31, 2019
  • New Year's Day - Closed for the day on Wednesday, January 1, 2020

For lost/stolen debit or credit card assistance, please utilize these after-hours phone numbers. SCCU ATMs, night deposit, online banking, and mobile banking are available 24/7. Happy holidays from SCCU!

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When 0% Interest Isn’t Your Best Auto Loan

hands with car and money auto loan lending smallWhen it comes to auto loans, a 0% interest rate is a head-turner, but it’s not always the best deal.

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We're updating our branch hours

We’re always analyzing trends to best serve our membership needs. The below hours will be effective November 18, 2019.

Ashland Branch

Lobby

Monday-Friday 8:30 a.m. to 5 p.m.

Drive Thru

Monday - Friday 8:30 a.m. to 5 p.m.
Saturday 9 a.m. to 12 p.m.

Duluth Denfeld Branch

Lobby

Monday - Friday 8:30 a.m. to 5 p.m.

Drive Thru

Monday - Friday 8 a.m. to 5 p.m.
Saturday 9 a.m. to 1 p.m.

Hermantown Branch

Lobby

Monday - Friday 9 a.m. to 5 p.m.

Drive Thru

Monday - Friday 8:30 a.m. to 6 p.m.

Shoreline Branch

Lobby

Monday - Friday 8:30 a.m. to 5 p.m.

Drive Thru

Monday - Friday 8 a.m. to 6 p.m.

Tower Avenue Branch

Lobby

Monday - Friday 8:30 a.m. to 5 p.m.
Saturday 9 a.m. to 1 p.m.

Drive Thru

Monday - Friday 7:30 a.m. to 6 p.m.
Saturday 9 a.m. to 1 p.m.

 

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Important information about debit cards for former Dairyland State Bank customers

We're making important upgrades to our debit card processing services for former Dairyland State Bank customers

We’re updating our debit card processing services to better serve your financial needs. As part of this process, members who are still using debit cards issued by the former Dairyland State Bank may receive a new VISA card to replace their current debit card. New debit cards will be arriving in mailboxes mid-November 2019. This transition will only affect debit cards starting with the digits 4891 53 or 4440 72 (cards issued on the former Dairyland State Bank system).

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