Help us stuff the bus with Head of the Lakes United Way!

Superior Choice Credit Union's Tower Avenue and Shoreline branches are drop off sites for the Head of the Lakes United Way Stuff the Bus school supply donation drive. From August 1-25, we're accepting donations of new school supplies. 

Stuff the Bus is a school readiness program that provides backpacks, school supplies, and other items to prepare low-income students for the first day of school and to ensure their preparedness throughout the school year.

Head of Lakes United Way is asking individuals, employee groups, and service organizations to fight for kids! Please collect new school supplies for students so that all students feel prepared for school. All of the supplies will be delivered directly to the school district and distributed by them.

Items needed include: 1” binders with pockets, plastic 2 pocket folders, pencil boxes, Sharpies, sticky notes, composition notebooks, scissors, hand sanitizer, Kleenex, backpacks, pens, pencils and more!

Stuff the Bus Poster

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IMPORTANT: Temporary maintenance period Aug. 4-6 with limited access to ATM, online banking, other services

Superior Choice Credit Union will undergo upgrades and maintenance to our core processing system. Due to this maintenance, SCCU members may experience interruptions to the following services:

Debit cards: From approximately 3 a.m. CT on Friday, August 4 until 8-9 a.m. CT on Sunday, August 6 debit card users will have reduced access to cash from ATMs. Please plan accordingly if you need to withdraw cash from an ATM around this time.

Online banking/audio/mobile/text banking: These services will go offline at close of business around 1 p.m. CT on Saturday, August 5 and will come back online around 7 a.m. CT on Sunday, August 6.

Shared branching: Shared branching for SCCU members will be down after 1 p.m. on Saturday, August 5 until the maintenance period is over on Monday, August 7.

Online transaction history: The number of transactions that may be viewed in It’s Me 247 Online Banking will be reduced from 24 to 12 months for share and draft accounts. For all other account types (Christmas, IRA, certificate, loan, etc.) this will be reduced from 60 months to 48 months.

We apologize for the temporary inconvenience caused by these system upgrades and maintenance. Superior Choice Credit Union appreciates your patience while we make these important updates to our systems.

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Join us Aug. 22 and 23 to celebrate Dennis Archer's retirement and meet Wendy M. Otterness, new Financial Advisor!

Wendy and DennisWe will be celebrating the 30 year career of Dennis W. Archer, Financial Advisor with the SCCU Retirement & Financial Advisors Program located at SCCU. Dennis will be retiring in the fall of 2017.

We will also be celebrating the addition of Dennis’ replacement, Wendy M. Otterness. Wendy has actively worked with Dennis since April 1st and will be taking over for him upon his retirement.

This will be your opportunity to wish Dennis well and to meet Wendy. We hope to see you.

Please join us for coffee and cookies; 

Tues. August 22nd from 10:00 to 2:00
Hermantown Branch Lobby
4161 Haines Rd., Hermantown

Wed. August 23rd from 10:00 to 2 p.m.
Tower Avenue Branch Lobby
2817 Tower Ave., Superior

 

 

Securities sold, advisory services offered through CUNA Brokerage Services, Inc., member FINRA/SIPC, a registered broker/dealer and investment advisor. CBSI is under contract with the financial institution to make securities available to members.

Not NCUA/NCUSIF/FDIC insured, May Lose Value, No Financial Institution Guarantee. Not a deposit of any financial institution. CUNA Brokerage Services, Inc. is a registered broker/dealer in all fifty states of the United States of America.

FR-1803916.1-0517-0619

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Join us Aug. 4 for Membership Appreciation celebrations!

Thank you for being a member of Superior Choice Credit Union! Stop by your nearest branch of SCCU for treats, giveaways, and more starting at 9 a.m. on Friday, August. 4. We appreciate your membership!

Membership Appreciation Poster

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Letter from SCCU: Wendy Otterness joins SCCU Retirement & Financial Advisors

Wendy Otterness for webSuperior Choice Credit Union has been pleased to bring the SCCU Retirement & Financial Advisors Program* to you, offering retirement, insurance and investment services to our members and their family. We would like to take this opportunity to introduce Wendy M Otterness as the new full-time SCCU Retirement & Financial Advisors Program financial advisor located here at the credit union. Wendy is replacing Dennis Archer due to his upcoming retirement and will provide services to those members who formerly worked with Dennis.

Whether you’re just beginning a family, paying for a child’s education or nearing retirement, this program is designed to help you with your unique financial needs. You may have just one financial issue you want to tackle today, or you may realize it’s time to put together a comprehensive financial plan. Whatever your needs may be, Wendy is here for you.

To meet with Wendy at no cost or obligation, call 715-398-8917 today, or visit the SCCU Retirement & Financial Advisors Program at your convenience.

*Securities sold, advisory services offered through CUNA Brokerage Services, Inc. (CBSI), member FINRA/SIPC, a registered broker/dealer and investment advisor. CBSI is under contract with the financial institution to make securities available to members. Not NCUA/NCUSIF/FDIC insured, May Lose Value, No Financial Institution Guarantee. Not a deposit of any financial institution. CUNA Brokerage Services, Inc. is a registered broker/dealer in all fifty state of the United States of America.

FR-1825420.1-0617-0719

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Tower Avenue Branch drive thru, ATM, and night deposit reopens

The Tower Avenue branch drive thru, ATM, and night deposit box are available once again for use by our members. The drive thru, ATM, and night deposit area was temporarily closed June 19-25 while construction crews worked on the Tower Avenue branch parking lot. The Tower Avenue lobby hours are back to regular service hours.

Some areas of our Tower Avenue branch parking lot remain closed due to construction. Please pay attention to and obey posted signage, cones, fencing, etc. Please, for the safety of our members, slow down and drive with caution!

Thank you for your patience while we work to make the Tower Avenue branch parking lot safer for our members.

For continual construction updates, please visit our Construction Updates web page.

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Wendy M Otterness Joins the SCCU Retirement & Financial Advisors Program at Superior Choice Credit Union

Wendy Will Provide Members Assistance with Retirement Planning, and Wealth Management Solutions

Serving WI and MN SCCU locations – Wendy Otterness has joined Superior Choice Credit Union as a financial advisor, exclusively serving the credit union’s membership through the SCCU Retirement & Financial Advisors Program. Wendy, a financial advisor with over 15 years of experience in the financial industry, is now available to meet with individuals to evaluate their financial situation, offer recommendations and coordinate their investment and insurance choices.

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Tower Avenue branch parking lot under construction

You may have noticed that our Tower Avenue branch parking lot is under construction! Stay tuned to important updates by visiting our construction updates web page. Click here to visit the page.

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Update: New mobile app coming soon!

App preview imageSuperior Choice Credit Union is excited to announce a new mobile app for our members. The anticipated launch of the new app is the week of June 19, 2017. Features of the new app will include:

  • Single sign on. With the new app, all you need is your It's Me 247 online banking login to access remote check deposit. No longer will you have to keep two user names and passwords for the SCCU app!
  • Streamlined app services. The new app features a simplified menu, allowing for easier navigation. You'll have access to mobile check deposit, mobile banking, transfer money, and more.
  • Available for multiple devices. The new SCCU mobile app will be available for download from the Google Play Store or Apple's iTunes Store and can be used for devices such as smartphones and tablets.

We'll be sure to send out an email update when the new app is officially available for download. Once the new app is launched, you will have to download it from Google Play or iTunes. Current remote check deposit users will have to be re-approved for the remote check deposit service using a very simple registration process.

Once the new app is successfully launched, the current app will be decommissioned. But for now, you may continue to use the current SCCU mobile app.

Superior Choice Credit Union is pleased to be able to offer this enhanced mobile app for our members. Thank you for your patience while we work on rolling out this new mobile app!

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New mobile app coming soon!

App preview imageSuperior Choice Credit Union is excited to announce a new mobile app for our members — coming soon in June 2017! Features of the new app include:

  • Single sign on. With the new app, all you need is your It's Me 247 online banking login to access remote check deposit. No longer will you have to keep two user names and passwords for the SCCU app!
  • Streamlined app services. The new app features a simplified menu, allowing for easier navigation. You'll have access to mobile check deposit, mobile banking, transfer money, and more.
  • Available for multiple devices. The new SCCU mobile app will be available for download from the Google Play Store or Apple's iTunes Store and can be used for devices such as smartphones and tablets.

We'll be sure to send out an email update when the new app is available for download in June 2017. Once the new app is launched, you will have to download it from Google Play or iTunes. Current remote check deposit users will have to be re-approved for the remote check deposit service using a very simple registration process. For now, you may continue to use the current SCCU mobile app.

Superior Choice Credit Union is pleased to be able to offer this enhanced mobile app for our members. Thank you for your patience while we work on rolling out this new mobile app!

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3080 Hits

SCCU is closed for Memorial Day

Superior Choice Credit Union's six branches and administrative office will be closed on Monday, May 29 in observance of Memorial Day. Our Saturday hours will be unaffected by the holiday weekend. We will be open again for normal business hours on Tuesday, May 30.

For after-hours lost/stolen credit or debit card contact information, please click here.

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Join us at the 2017 Twin Ports Elder Abuse Awareness and Prevention Community Forum

Superior Choice Credit Union's Tanya Martineau will be on hand for the panel of service providers at the 2017 Twin Ports Elder Abuse Awareness and Prevention Community Forum. Tanya will provide insight on elder abuse as it pertains to their finances.

Other collaborators include representatives of Douglas County Aging & Disability Resource Center (ADRC), Center Against Sexual & Domestic Abuse (CASDA), MN Elder Justice Center, Till, Salzer & Blank, Ltd., Superior Housing Authority, WI Indianhead Technical College (WITC), City of Duluth Senior Programs, Douglas and St. Louis County Adult Protective Services (APS) and UW-Superior Center for Continuing Education.

Every year an estimated 5 million, or 1 in 10, older Americans are victims of elder abuse, neglect, or exploitation. And experts believe that for every reported case of elder abuse or neglect, as many as 23.5 cases go unreported.

This forum will provide resources and an opportunity to ask questions by a panel of experts who deal with cases of elder abuse.

The forum takes place on Thursday, June 15 at UW-Superior. 

Click here for details and registration.

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Don't get romanced into providing login credentials and money

According to CUNA Mutual Group, romance and dating scams continue to victimize credit union members nationwide. Fraudsters ultimately convince them to provide account login credentials. These scammers then login to the account and use ACH debits or enroll for mobile remote deposit capture to deposit fraudulent checks. The members subsequently transfer the funds to the scammer before the ACH debits or checks are returned.

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Youth Month: Teach your little owls to fly with money talks

Youth Month 2017 Website Banner

The first step to teaching your kids about money is talking about money.

“The most effective way to teach is by having frequent discussions and don’t ever lecture,” said Ted Beck, president and chief executive of the National Endowment for Financial Education, in a recent Wall Street Journal article. “Look for teachable moments and always be willing to answer questions.”

Unfortunately, this can also be the hardest.

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DATCP: The IRS will not call and threaten you

The Wisconsin Department of Agriculture, Trade, and Consumer Protection is warning Wisconsin residents against falling for fake phone calls from the IRS. 

From the DATCP website:

"Despite a recent lull, fake Internal Revenue Service (IRS) phone calls are back. This nationwide scam appeared to take a temporary break following the crackdown on a foreign call center last year, but the Consumer Protection Hotline at the Wisconsin Department of Agriculture, Trade and Consumer Protection (DATCP) has recently received a number of reports of these types of scam attempts.

DATCP asks Wisconsin residents to watch for phone calls demanding payment or threatening legal action for unpaid taxes and to hang up on these scammers. Given that the tax season is about to wrap up, consumers should be on guard against calls that use this as part of their ploy."

For more details and to read the entire press release, click here to read more information on the DATCP website.

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Go green with eStatements!

Did you know you can receive your statements online?

Why Bother with the Mail?
Get your statements when you want them, online.

Helps protect against Identity Theft
No paper to shred, no one going through your garbage.

Here’s How
Use the eStatements Enrollment page to sign up to receive your SCCU account statements electronically through It’s Me 247 online banking. eStatements give you access to up to 12 months’ worth of account statements, so that you can view, print, or even save them to your local computer if you wish.

To sign up for eStatements, log in to your It's Me 247 online banking account. Click the "Info Center" tab. Under the "My Preferences" header, click the "eStatement Options" link at the bottom of the list.

On the eStatement Options page, choose the enrollment option you wish from the list at the bottom of the page. Enter your email address, then click "Accept." You can immediately view your statements now, or return to It’s Me 247 at a later time and click the eStatements button on the main menu.

Separate help will be available while viewing your statements, to explain the e-Statement viewing and printing options.

A notification email will be sent to you each month or quarter (depending on when you would normally receive your account statement). For security reasons, the statement itself will not be attached to the email; you must log in to It’s Me 247 using your account number and password to view statements from our secure server.

If you have already signed up for eStatements, you can use this page to change the enrollment option you’ve selected, or un-enroll completely so that you will begin receiving your statement via the regular mail again as before.

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Three major benefits of paying off debt to keep you motivated

This article appeared first on the "Sense & Centsibility" Personal Finance Blog from our friends at LSS Financial Counseling. Superior Choice Credit Union is proud to partner with LSS Financial Counseling to provide free debt counseling to SCCU members. For more information, call 1-800-528-2926.


If you have credit cards with balances, have you ever really stopped and thought about what life would be like without those monthly payments? Whether you’ve been paying for a while or just starting out, here are three benefits of paying off debt that will help keep you motivated.

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Maintenance to SCCU mobile app's RDC feature scheduled for March 14

Thank you for being a valued Superior Choice Credit Union member.

We want to let you know that on Tuesday, March 14 starting at 7 a.m., the Remote Deposit Capture feature of the SCCU mobile app will be down while scheduled maintenance is completed. The scheduled maintenance window for the interruption of service is 7 to 9 a.m.

The service interruption will NOT affect any other portion of our mobile banking app and will only affect the Remote Deposit Capture (RDC) function during that time window.

Thank you for your patience. We apologize for any inconvenience while we work to complete this important maintenance.

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Annual Report and Board of Directors Election Results

Superior Choice Credit Union held its 84th Annual Meeting on Thursday, February 16, 2017, at the WITC-Superior Conference Center.

Approximately 150 members and SCCU staff gathered to hear the report to the membership, report of the credit committee and loan officers, report of the auditor, a question and answer period, Board of Directors election results, and more.

This year, members elected three directors to the SCCU Board of Directors for three-year terms. Board of Directors election winners were Mark Casper, Chales Glazman, and James Larson. Congratulations to the winners! This year's candidates included (listed alphabetically) Mark Casper, Charles Glazman, James Larson, and Benjamin Thoen.

Please join us on Thursday, February 22, 2018, at the Barker's Island Conference Center for SCCU's 85th Annual Meeting.

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Beware of phone and email phishing scams!

According to the Federal Trade Commission, "When internet fraudsters impersonate a business to trick you into giving out your personal information, it’s called phishing. Don't reply to email, text, or pop-up messages that ask for your personal or financial information. Don’t click on links within them either – even if the message seems to be from an organization you trust. It isn’t. Legitimate businesses don’t ask you to send sensitive information through insecure channels."

Click here to visit the FTC website for information:

  • Examples of phishing messages
  • How to deal with phishing scams
  • Action steps
  • Report phishing scams

If you have questions about your account, call Superior Choice Credit Union at 1-800-569-4167.

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