Current Openings

We're always looking to add talented and motivated people to our Superior Choice team! We are currently searching for the perfect candidates for the following positions:

  • Part-Time Member Service Representative (Tower Avenue Branch)
  • Part-Time Member Service Representative (Bruce Branch)
  • Part-Time Member Service Representative (Holcombe Branch)
  • Recovery Assistant (Admin Office)
  • Member Consultant (Admin Office - multiple positions available)

Please see below for job descriptions.


Job Descriptions

Member Service Representative

Role: Superior Choice Credit Union is in search of someone who would like to start their financial career to work as a part-time Member Service Representative. We are in search of part-time MSRs for several of our branches.

We are looking for enthusiastic and talented individuals to provide exceptional customer service and find solutions for credit union members by offering appropriate products and services. Must have prior cash handling experience, accurate typing and 10-key skills. The ability to disburse cash or check savings withdrawals and receive/processes certificates of deposit.

Required Knowledge and Skills:

  • A high school diploma or equivalent
  • Six months of customer experience and/or cash handling experience
  • Competent skills in computer use, math, written and oral communications, interpersonal and organizational
  • Excellent multi-tasking abilities
  • A strong attention to detail

  

Recovery Assistant

We are in search of someone to join our team as a Recovery Assistant at our Admin office in Superior. The Recovery Assistant's role is to preserve the credit union's assets by assisting the Collection Department in controlling delinquent loan accounts, collecting delinquent loan payments and assist recover collateral.

Essential Functions & Responsibilities:

  • Provide required contact on accounts 15 or more days past due, take action when needed to bring account current, find solutions between the member and the Credit Union and take steps to recover collateral or monies owed.
  • Maintain deceased accounts.
  • Provide back up responsibilities for the Collectors.
  • File necessary documents and process phone payments.
  • Perform other job related duties as assigned.

Knowledge and Skills:

  • Experience: One month to twelve months of similar or related experience.
  • Education: A high school education or GED.
  • Interpersonal Skills: Work normally involves contacts with persons beyond immediate associates generally regarding routine matters for purposes of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors) requiring ordinary courtesy in providing assistance and information. 

 

Member Consultant

Role: To assist members and potential members with their telephone requests; explains services, responds to problems and originates loan requests within established limits.

Essential Functions & Responsibilities:

  • Assists members and potential members with their telephone requests; answers questions about products and services and resolves problems that are within their authority to resolve.
  • riginates loan requests within established limits.
  • Identifies cross-sell opportunities and cross-sells services to members.
  • Maintains member account information on computer system.
  • Makes outbound member service calls to solicit business.
  • Performs other related duties as assigned.

Knowledge and Skills:

  • Experience: One to three years of similar or related experience.
  • Education: A high school education or GED.
  • Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.
  • Other Skills: Good listening and telephone skills; able to operate a 10-key calculator, typewriter, and computer keyboard; able to make decisions with minimum information.

 


Application Instructions

Our primary objective is to provide our members with the best service possible. This begins with an enthusiastic work force that is knowledgeable and friendly. If you would like to be part of the exciting things happening at Superior Choice Credit Union, please fill out an application here or at any of our locations. You can e-mail your application and resume to [email protected] or fax it to us at (715) 395-0118.

Compensation and Benefits

SCCU offers a competitive compensation and benefits package including medical, dental, vision, long term disability, life insurance, 401K and PTO.

 

Superior Choice Credit Union is an equal opportunity employer and makes employment decision on the basis of merit. We want to have the best available persons in every job. Company policy prohibits unlawful discrimination based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, or any other consideration made unlawful by federal, state or local laws. All such discrimination is unlawful.