Current Openings

We're always looking to add talented and motivated people to our Superior Choice team! We are currently searching for the perfect candidates for the following positions:

  • Collector (Administrative Office)
  • Financial Specialist (Tower Avenue Branch)
  • Member Service Representative (Duluth Denfeld Branch)
  • Part-Time Member Service Representative (Hermantown Branch)
  • Part-Time Member Service Representative (Bruce Branch)
  • Full-Time Member Service Representative (Bruce Branch)
  • Loan Processor (Administrative Office)
  • Accounting Representative (Administrative Office)

Please see below for job descriptions.


Job Descriptions

Collector

Role: To preserve the credit union's assets by assisting Collections Officer in controlling delinquent loan accounts, collecting delinquent loan payments and/or recovering collateral.

Essential Functions & Responsibilities:

  • Provide required contact on accounts 40 or more days past due, take action when needed to bring account current, find solutions between the member and Credit Union and take steps to recover collateral or monies owed.
  • Conduct all legal paperwork which may include Notice of Right to Cure Defaults, Money or Repossession Judgements, Final Demands, Attorney Foreclosure Requests, Garnishment, Bankruptcy etc.
  • Provide backup responsibilities for the Collector I.
  • Process monthly Freddie Mac reporting.
  • Performs other job-related duties as assigned.

Knowledge and Skills:

  • Experience: One year to three years of similar or related experience.
  • Education: A high school education or GED.
  • Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.

Financial Specialist

Role: The primary function of the Financial Specialist is to meet with members to help them establish their long and short term financial goals. They will provide members with great product knowledge and service so each member receives the best outcome to improve their financial well-being to include assisting, developing, and disbursement of member loan requests in a timely manner. A Financial Specialist must have great listening, communication, and customer service skills to present the best product to the member. Core working hours are Monday - Friday, 8:30 a.m. to 5:00 p.m.

Essential Functions and Responsibilities:

  • Develop, assist, and review credit request to determine if applicant, collateral, and lien conditions meet credit union policies. Approves, rejects, or requests additional information on loan application to meet credit union policies
  • Promote and make qualified referrals on credit union products and services while building superior account relationships
  • Assist members in opening a variety of depository accounts in accordance to credit union policies
  • Complete all required documents and reports as required to meet credit union standards and compliance
  • Assist other Financial Specialists within the credit union in the review of loans
  • Performs other job-related duties as assigned

Knowledge and Skills:

  • Experience: One to three years of similar or related experience; experience working in a business setting
  • Interpersonal Skills: Courtesy, tact, and diplomacy are essential. Employee must be comfortable working at community events and meeting with the public as a positive, energetic representative of SCCU and its products and services.
  • Other skills: Demonstrate ability to communicate effectively in person, on phone or written format. Possess proven sales skills and be goal oriented. Possess good analytical and keyboarding skills. Demonstrate ability to operate a variety of personal computer programs.

Member Service Representative

Role: Superior Choice Credit Union is in search of someone who would like to start their financial career to work as a full-time Member Service Representative at our Bruce Branch or as a part-time Member Service Representative at our Hermantown or Bruce Branches.

We are looking for enthusiastic and talented individuals to provide exceptional customer service and find solutions for credit union members by offering appropriate products and services. Must have prior cash handling experience, accurate typing and 10-key skills. The ability to disburse cash or check savings withdrawals and receive/processes certificates of deposit.

Required Knowledge and Skills:

  • A high school diploma or equivalent
  • Six months of customer experience and/or cash handling experience
  • Competent skills in computer use, math, written and oral communications, interpersonal and organizational
  • Excellent multi-tasking abilities
  • A strong attention to detail

Loan Processor

Role: To assist members with their loan applications; process and make loan disbursements.

Essential Functions & Responsibilities:

  • Enter loans submitted through indirect lenders and fund them.
  • Disburse, organize, complete and close member loan files for financial specialists.
  • Complete State National Insurance reports. Handle the tracking and enforcement of Collateral Protection Insurance with State National and other miscellaneous reports.
  • Process paid loans and lien perfections.
  • Process loans corrections and adjustments. Filing and maintenance of files.
  • Performs other job-related duties as assigned.

Knowledge and Skills:

  • Experience: One year to three years of similar or related experience.
  • Education: A high school education or GED.
  • Interpersonal Skills: Work normally involves contacts with persons beyond immediate associates generally regarding routine matters for purposes of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors) requiring ordinary courtesy in providing assistance and information.
  • Other Skills: Must have good communication skills. 10-key calculator, typewriter, and keyboard skills.

Accounting Representative

Role: To support the financial management and operations of the credit union through maintenance of accounting records and reports. Performs relatively simple, repetitive tasks within the general accounting department.

Essential Functions & Responsibilities:

  • Posts journal entries, processes payments, verifies information, files and assists in preparation of reports.
  • Performs supporting administrative tasks within general accounting including processing mail, posting accounting entries, running errands, and assisting others within the departments as needed.
  • Performs other job-related duties as assigned.

Knowledge and Skills:

  • Experience: One year to three years of similar or related experience.
  • Education: A high school education or GED.
  • Interpersonal Skills: Work normally involves contacts with persons beyond immediate associates generally regarding routine matters for purposes of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors) requiring ordinary courtesy in providing assistance and information.
  • Other Skills: Must be able to operate 10 key calculator by touch. Should know how to use PC spreadsheet software.

Application Instructions

Our primary objective is to provide our members with the best service possible. This begins with an enthusiastic work force that is knowledgeable and friendly. If you would like to be part of the exciting things happening at Superior Choice Credit Union, please fill out an application herehere or at any of our locations. You can e-mail your application and resume to [email protected] or fax it to us at (715) 395-0118.

Compensation and Benefits

SCCU offers a competitive compensation and benefits package including medical, dental, vision, long term disability, life insurance, 401K and PTO.

 

Superior Choice Credit Union is an equal opportunity employer and makes employment decision on the basis of merit. We want to have the best available persons in every job. Company policy prohibits unlawful discrimination based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, or any other consideration made unlawful by federal, state or local laws. All such discrimination is unlawful.